Effective Date: 21 August 2026
Last Updated: 21 August 2026
Welcome to Ruketu.
This Privacy Policy explains how Ruketu (“Ruketu”, “we”, “us”, or “our”) collects, uses, stores, protects, and shares your personal information when you visit or use astrology.ruketu.com (“Website”), create an account, purchase our courses, access educational content, or contact us.
By using our Website or purchasing any course through the Website, you acknowledge that you have read and understood this Privacy Policy.
1. About Ruketu
Ruketu is an online educational platform offering courses and educational content related to Vedic Astrology, astrology principles, chart analysis, and related subjects.
The Website is primarily used to provide information about our courses, process course purchases, create student accounts, and provide access to digital educational content.
2. Information We Collect
We may collect information that you provide directly to us when you use our Website or services.
Information you may provide includes:
- Full name
- Email address
- Mobile phone number
- Account login details
- Billing information
- Address, where required
- Course purchase information
- Course enrolment information
- Course progress and completion information
- Messages or enquiries sent to us
- Reviews, feedback, or testimonials
- Information submitted when requesting customer support
You are responsible for ensuring that the information you provide to us is accurate and up to date.
3. Astrology-Related Information
Certain Ruketu courses, educational activities, or astrology-related services may involve information such as:
- Date of birth
- Time of birth
- Place of birth
- Birth chart details
- Astrology-related questions
- Other information voluntarily submitted by you for educational purposes
Providing such information is generally voluntary unless it is specifically required for a particular service.
We recommend that you only provide information that is necessary for the particular service or educational activity.
4. Payment Information
When you purchase a course through our Website, payments may be processed through third-party payment gateways.
Depending on the payment method used, the payment provider may collect information such as:
- Payment method
- Transaction ID
- Payment status
- Billing information
- Other information required to process the transaction
We do not intentionally store complete credit/debit card numbers, CVV numbers, UPI PINs, banking passwords, or similar payment credentials on our own servers.
Payment information may be processed directly by the applicable payment service provider according to its own privacy policy and security practices.
5. Information Collected Automatically
When you visit our Website, certain technical information may be automatically collected.
This may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Date and time of visits
- Referring website
- Website usage information
- Course access information
- Approximate location information
- Technical and diagnostic information
We use this information to maintain website security, understand website usage, improve our services, and provide a better user experience.
6. Cookies
Our Website may use cookies and similar technologies.
Cookies may help us:
- Keep you logged into your account
- Remember preferences
- Provide course functionality
- Understand website traffic
- Improve website performance
- Analyze user behaviour
- Provide relevant marketing and advertising
- Maintain website security
You may control or disable cookies through your browser settings.
However, disabling certain cookies may affect some features of the Website.
7. How We Use Your Information
We may use your information for the following purposes:
To provide our services
- Create and manage your account
- Process course purchases
- Provide access to purchased courses
- Track course progress
- Provide certificates where applicable
- Provide customer support
- Process refunds where applicable
- Communicate with you regarding your purchases
To improve our services
- Improve our Website
- Improve course content
- Understand user preferences
- Develop new courses and services
- Analyze website usage
- Resolve technical problems
For security
- Prevent fraud
- Detect unauthorized activity
- Protect our Website
- Protect users and our business
- Investigate suspicious activity
For communication
We may contact you regarding:
- Your account
- Course purchases
- Course access
- Important service updates
- Technical issues
- Customer support
Where permitted by applicable law, we may also send promotional communications regarding Ruketu courses, webinars, educational content, offers, and events.
8. Marketing Communications
If you have consented to receive promotional communications, we may send you information about:
- New courses
- Course launches
- Special offers
- Discounts
- Webinars
- Astrology educational content
- Events
- Ruketu updates
You may unsubscribe from promotional emails at any time by using the unsubscribe option included in the communication.
You may also contact us directly to request removal from promotional communications.
You may still receive important transactional or service-related communications even after unsubscribing from marketing messages.
9. Sharing Your Information
We do not sell your personal information to third parties.
However, we may share necessary information with trusted service providers that help us operate our Website and provide our services.
These may include:
Payment Providers
Payment providers may process information necessary to complete your purchase.
Hosting and Technology Providers
Hosting, server, security, and technology providers may process information required to operate the Website.
Learning Management Systems
If our courses are delivered through a third-party learning management system, necessary account and course information may be shared with that provider.
Email and Communication Providers
We may use third-party services to send transactional emails, course notifications, newsletters, and other communications.
Analytics Providers
Analytics services may receive information about Website usage to help us understand traffic and improve the Website.
Marketing Platforms
Where applicable, we may use advertising and marketing platforms to promote our courses and measure advertising performance.
Legal Authorities
We may disclose information where required by law, court order, governmental authority, regulatory requirement, or legal process.
10. Third-Party Services and Links
Our Website may contain links, integrations, or services operated by third parties.
These may include:
- Payment gateways
- Video hosting platforms
- Analytics services
- Social media platforms
- Email services
- Advertising platforms
- Learning platforms
- Customer support services
Third-party services operate according to their own terms and privacy policies.
We are not responsible for the privacy practices of third-party websites or services.
11. Course and Learning Information
When you enrol in a Ruketu course, we may collect information relating to your learning activity, including:
- Courses purchased
- Lessons accessed
- Course progress
- Course completion
- Quiz or assessment results, where applicable
- Certificates issued, where applicable
- Login and access activity
This information allows us to provide the course and maintain your student account.
12. Data Security
We take reasonable technical and organizational measures to protect your personal information from:
- Unauthorized access
- Unauthorized disclosure
- Loss
- Misuse
- Alteration
- Destruction
However, no online service can guarantee complete security.
You are responsible for maintaining the confidentiality of your account credentials and password.
If you believe that your account has been accessed without authorization, please contact us immediately.
13. Data Retention
We retain personal information for as long as reasonably necessary to:
- Provide our services
- Maintain your account
- Provide access to purchased courses
- Maintain transaction records
- Provide customer support
- Prevent fraud
- Resolve disputes
- Comply with legal and regulatory requirements
- Protect our legal rights
When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
14. Your Privacy Rights
Subject to applicable law, you may have rights relating to your personal information, including the right to:
- Request information about how your personal information is being processed
- Request access to personal information held by us
- Request correction of inaccurate information
- Request deletion of personal information where legally applicable
- Withdraw consent where processing is based on consent
- Raise a complaint regarding the processing of your personal information
To exercise applicable rights, you can contact us using the details provided in the Contact Us section.
We may need to verify your identity before processing certain requests.
15. Withdrawal of Consent
Where we process your personal information based on consent, you may withdraw that consent where permitted by applicable law.
Withdrawal of consent does not affect the legality of processing carried out before the withdrawal.
Please note that withdrawing consent may affect our ability to provide certain services that depend on the relevant information.
16. Children’s Privacy
Our Website and courses are intended for individuals who are legally permitted to use and purchase our services.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us.
17. International Data Processing
Some of our technology and service providers may operate outside India.
Therefore, your information may be processed or stored outside India.
Where applicable, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable laws and data protection requirements.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes may be made because of:
- Changes in our services
- Changes in technology
- Changes in applicable laws
- Changes in our data practices
- Changes in our business operations
When we update this Privacy Policy, we will publish the revised version on this page and update the Last Updated date.
We encourage you to periodically review this page.
19. Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes relating to this Privacy Policy or the handling of personal information shall be subject to the applicable jurisdiction of courts in New Delhi, India, subject to applicable law.
20. Contact Us
If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or your personal information, you can contact us at:
Ruketu
Website: astrology.ruketu.com
Email:Â info@ruketu.com
Phone: +91 81126 99999
Address: Rajinder Nagar, New Delhi, India
We will make reasonable efforts to respond to privacy-related requests within the period required under applicable law.
21. Acceptance of This Privacy Policy
By accessing astrology.ruketu.com, creating an account, enrolling in a course, purchasing a course, or otherwise using our services, you acknowledge that you have read and understood this Privacy Policy.
If you do not agree with this Privacy Policy, please discontinue use of the Website and our services.
Last Updated: 21 August 2026